Returns

We want your SummerFloat order to arrive in good condition and match the item you selected.

Before opening or inflating

Please inspect your item when it arrives. Keep packaging, labels, and photos if anything looks damaged or incorrect.

Return eligibility

For hygiene and safety reasons, used, inflated, or water-exposed pool products may not be eligible for return unless they arrived damaged or incorrect.

Damaged or incorrect items

If your item arrives damaged or different from your order, contact us with your order number and clear photos so we can review it.

How to start

Use the Contact page and include your order number, email address, and a short description of the issue.